How can we help you?

Automatic password reset is not available yet. Raise a ticket with me (say “raise a ticket”) or write from /support using the email of your account, and our team will help you get back in.

Raise a ticket with me or write from /support using your account’s email and tell us what you would like removed. Our team will take care of it and confirm by email.

Your private details (phone, relation, a guest’s name) are seen only by the Devgaman team. No money is taken online yet: our team contacts you personally to complete a pledge. Devgaman will never ask for card numbers, UPI PINs, OTPs or passwords. If anyone does, please tell us from /support.

There is no app to download. Devgaman works fully in the browser on any phone, tablet or computer: just open the website.

That is the Sky of remembrance: beneath the Milky Way, our Earth turns with real day and night, and lanterns of remembrance drift around it, each carrying the name of someone remembered on their journey to the divine.

Open the menu (the three lines at the top left) and choose “Sign out” at the bottom. On a computer you can also use “Sign out” in the top bar.

You can’t change these yourself yet. Raise a ticket with me or write from /support with your current email and the change you need, and our team will update it.

Anyone can create a memorial for a loved one who has passed away, whatever their faith or background. It is free, and you can write it in Hindi or English.

Thank you for wanting to help! Raise a ticket with me or write from /support and tell us a little about yourself or your organisation, and our team will get back to you.

Ask Diya, the assistant in the corner of every page: say “raise a ticket” and she takes your name, email and message right in the chat. Or use the form on this page. Either way you get a reference number, and our team replies by email as soon as possible.

Write to us with the form on the Support page (/support). Tell us what it is about and how to reach you, and we will reply as soon as possible.

Yes. On every memorial there is a “Memories & prayers” section where family and friends can write a few words in their memory. No account is needed to leave a memory.

Memorials are public pages, so family and friends can visit them, share them, leave memories and light a diya. The private details you give when creating one (your phone number and your relation to them) are seen only by the Devgaman team.

On every memorial you can light a diya in their memory. It adds to the number of diyas lit for them, and your name (if you give one) appears among those who lit one recently. You can light one diya per minute on each memorial.

Open Memorials (/memorials) and type their name or place in the search box. If someone shared a link with you, simply open the link.

Only their full name and the date they passed away are needed. Date of birth, place, a line to remember them by, their life story and a photo link are optional, and you can add them later. You will also give your own name and email so you can look after the page.

Yes. You can create a memorial for each loved one. All the memorials you keep appear together in “My memorials” (/dashboard).

Sign in and open “My memorials” (/dashboard) from the menu. There you can open, edit or remove each memorial you keep.

We are sorry you came across this. Raise a ticket with me or write from /support with the memorial’s link and what is wrong. Our team reviews every report carefully and quickly.

Yes. Choose “Keep this memorial private” when you create it, or open it and choose Edit, then “Private” under “Who can see this memorial”. A private memorial is not listed or searchable; only people you send its link to can open it, light a diya and give.

Yes. Open the memorial, choose Edit, and under “Family co-keepers” add their email. When they sign in to Devgaman with that email, they can edit the memorial with you and find it in “My memorials”. Only you, as its creator, can add or remove co-keepers or delete the memorial.

For now each memorial has one photo, added by pasting a link to the image. Photo galleries and videos are not available yet; you can share more memories in their life story and in “Memories & prayers”.

There is no time limit: a memorial stays on Devgaman for as long as you keep it. You can edit or remove it any time from “My memorials”.

A diya’s flame stands for the light of the soul and for remembrance: “tamaso mā jyotir gamaya”, lead me from darkness to light. Lighting one on a memorial is a quiet way of saying that you remember them.

Yes. Raise a ticket with me or write from /support with the memorial’s link and the message, and our team will remove or correct it.

Open the Donate page (/donate). Turn the wheel to choose what your gift becomes (food, water, clothes, medical help, education or shelter), pick an amount or type your own, add your name and email, and press Give. To give in a loved one’s name, open their memorial and use the giving form on that page.

Find their memorial on /memorials (search by name or place) and open it. On the memorial page, use the giving form: your gift is recorded in their name and counted on their page, and it goes to the cause chosen for them.

Any amount from ₹10 up to ₹10,00,000 at a time. You can tap a quick amount (₹251, ₹501, ₹1,100, ₹2,100, ₹5,100 or ₹11,000) or type your own. Every gift, small or large, is welcome.

When you give, you see a thank-you note on screen and your pledge is saved. Our team then contacts you to complete it. If you have not heard from us in a few days, raise a ticket with me (just say “raise a ticket”) or write from /support, and we will check it for you.

Yes. Gifts are recorded as pledges and no money is taken online yet, so nothing has been charged. Raise a ticket with me or write from /support with your email and the gift, and our team will cancel or correct it.

Open “Where gifts go” (/impact) from the menu. It shows how much has been given to each cause, what the gifts became, how a gift travels from a family to the people it helps, and stories from the field.

Regular monthly giving is not available yet. You are welcome to give again any time from /donate or from a memorial page, and every gift is recorded.