1. Gifts are voluntary
Gifts to Devgaman are voluntary contributions to seva, run by [organisation name]. Because they are put to use quickly, a completed gift is generally not refundable, except as set out below.
2. Cancelling a pledge
Until online payment is switched on, gifts made on the website are recorded as pledges and no money is taken. You can cancel a pledge at any time before it is completed, by replying to our team or writing to [contact email].
3. Refunds for mistakes
We will refund a gift in full if:
- you gave the wrong amount, or paid twice for the same gift;
- money was taken from your account but the gift was not completed;
- the payment was made without your permission.
Please ask within [number of] days of the gift. Once approved, the refund is sent back to the same card, UPI account or bank account you paid from within [number of] working days; your bank may take a little longer to show it.
If a payment fails but money leaves your account, it is usually returned automatically by your bank or our payment partner within a few working days. If it is not, write to us.
If a tax certificate has already been issued for a gift that is refunded, the certificate will be withdrawn or corrected.
4. Monthly gifts
If Devgaman offers monthly gifts in future, you will be able to stop one at any time before the next payment.
5. No goods or shipping
Devgaman does not sell or ship any goods. Printable remembrance cards are made by you on your own device.
6. How to ask
Write to [contact email] with your name, the date and amount of the gift, the payment reference if you have it, and what went wrong. We will acknowledge your request within 24 hours.
You can also reach us through the Support page. Our Terms of Use and Privacy Policy also apply.